FAQ

Answers to Frequently Asked Questions

Here are answers to some of the most common questions we get - in our many years of serving clients, we've heard them all!

Q. How much do you charge for service?

$20.00 per hour per wait staff with a minimum charge of 3 hours. $25.00 per hour per Chef with a 3 hour minimum.

Q. What Venues do you work in?

Most of London's Venues are available to us and we are on the preferred caterer's list for ~ Museum London, Civic Gardens, Centennial Hall, Grand Theatre and many more. See our section in the SERVICES menu titled VENUES for more.

Q. Does The Steel Grill provide rentals?

Yes, we can take care of all your rental requirements, from dishes to silver coffee service and bar ware. For a gallery of some rental items, see our section in the SERVICES menu titled RENTALS.

Q. Can The Steel Grill provide a liquor permit and bar?

The Steel Grill can provide the permit and set up a hosted bar for a fee of $50.00. Alternatively, we can also provide for a permit and cash bar for $100.00.

Q. Does The Steel Grill allow their clients to provide alcohol for their events?

Yes we do, and we do NOT charge a "corkage fee".

Q. Does The Steel Grill provide delivery service?

Yes. Delivery is available in London and Surrounding Area ~ $20.00 for daytime delivery (downtown core: 8am-3pm). Delivery costs for outside core and out-of-town areas is extra.

Q. Does The Steel Grill provide Floral Arrangements?

Yes. We have a full time florist on staff. We offer exquisite centre piece arrangements to fit every budget ~ large and small ; Large Functions or Smaller intimate ones. See our section in the SERVICES menu titled FLORAL ARRANGEMENTS.

Q. Does The Steel Grill travel outside of London?

Yes. We will travel anywhere in SouthWestern Ontario. Outside of the London Area ~ Travel Time is charged per staff at $20.00 per hour; depending on the distance.

Q. Does The Steel Grill offer any Event Planning?

Yes, we may offer this service ~ helping to find a venue, decorations, co-ordinating ~ any service you may require to help your event run smoothly and stress free!

Q. Can The Steel Grill provide different table linens other than "basic white"?

Yes. We have a large selection of table linens and napkins to choose from.

Q. Does The Steel Grill accept VISA or MasterCard as payment?

Yes, but a surcharge of 4% is applied, with a processing fee applied to Credit Card charges exceeding $1,000.

Q. Does The Steel Grill offer "Take Out" menus?

Yes. You may call to order a catering order and pick it up and finish the cooking at home; or have our friendly driver deliver for you. A Minimum Order does apply.